Terms of Sale

Returns Policy:

For defective or incorrect items that we shipped to you:

You may return defective items or items that you did not order within 14 days of delivery for a full refund. We will also reimburse you your actual shipping expense incurred up to the most economical amount that USPS would charge for Priority Mail (e.g.: Flat rate for long-distance shipments).

For products returned that you ordered incorrectly:

A 20% handling and processing fee applies for items you return because you incorrectly ordered them. Customer pays for return shipping. If you place a bulk order, please be sure that you have the correct part numbers since we only accommodate returns for up to two units ordered per SKU. You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item:

1. Call us if you purchased your item by way of a Purchase Order placed to us; or
2. If you purchased your product online, then login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

Items should be unused and in the original package to qualify for a refund.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

TERMS SPECIFIC TO PESTICIDE CUSTOM BLENDS

Kannar gladly customizes blends of pesticide and inert ingredients (“Custom Blend” or “Custom Blends”). The following terms apply to Custom Blend orders:

1. Formulation of a Custom Blend commences only after receipt of a signed Customer Acknowledgement of these specific terms, and Customer’s order.
2. Custom Blends are to be used on the Customer’s property (including leased or rented property).
3. Custom Blends are non-returnable and non-refillable and ship only to customers.
4. The customer is responsiblefor ensuring that the pesticide(s) used in the blend bears end-use labeling directions which do not prohibit use of the product in such a blend.

SPECIFIC TERMS

• Products are shipped with payment due prior to shipping. Terms apply only if communicated in writing.
• Payment can be made via company check, wire transfer or direct deposit. For online sales only, payment can be made via PayPal credit card.
• We gladly prepay and add freight for repeat customers. All on-line customers have to pay freight, if any, before product ships.
• Lead-times vary by product and the size of your order.
• Prices quoted are subject to change without notice and all products are subject to availability.
• A $35 return check fee and finance charges of 1.5% per month, or the maximum allowed by law, will be charged to the Customer by Kannar on all late payments. Product will be subject to a two week “check clearing holding period” by Kannar if Customers pays with a check of $5,000 or more.
• Product is sold EXW from where it is shipped, which will be either the Kannar manufacturing facility or the Kannar warehouse.
• Free container recycling is offered by a third party with:
  • Minimum eight totes and/or
  • Minimum thirty drums

GENERAL TERMS

All orders are subject to acceptance by Kannar Earth Science, Ltd. (“Kannar”). Acceptance by Kannar will be effective when communicated in writing to Customer on our standard “Order Acceptance Form”. The receipt or deposit by Kannar of a Customer down payment will not constitute acceptance of an order. Any down payment received from Customer will be returned if Kannar does not accept the order.

Kannar will arrange for delivery of Products and Customer will pay for transportation in accordance with the Kannar published transportation charges in effect at the time of delivery or, if Kannar has not published any such charges, Customer will pay Kannar for transportation charges actually incurred.

Customer will pay any tax Kannar becomes obligated to pay by virtue of this Agreement, exclusive of taxes based on the net income of Kannar. All personal property and similar taxes assessed after shipment will be paid by Customer.

EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE. KANNAR DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AS TO BOTH KANNAR AND NON KANNAR PRODUCTS AND SERVICES. KANNAR WARRANTIES EXTEND SOLELY TO CUSTOMER.

Kannar warrants that Products will be free from defects in material and workmanship and will substantially conform to relevant Kannar published specifications at the time of shipment. Kannar will replace any Products that do not conform to Kannar’s specifications at the time of shipment, provided such defects are promptly reported or sent to Kannar by Customer. Customer will pay transportation costs to return Products to Kannar. Kannar will reimburse such transportation costs and the return transportation costs if the Kannar determines the Products were in fact defective. The entire liability of Kannar and Customer’s exclusive remedy for any defective Products provided under this Agreement is limited to their return to Kannar within 90 days after shipment for refund of the amount paid to Kannar for such Products.

Subject to other limitations elsewhere in this Agreement, the entire liability of Kannar and Customer’s exclusive remedy for damages from any cause related to or arising out of this Agreement, regardless of the form of action, whether in contract or in tort, will not exceed $1,000. In no event will Kannar be liable for (a) any incidental, indirect, special or consequential damages, including, but not limited to, loss of use, revenues, profits or savings, even if Kannar knew or should have known of the possibility of such damages, or (b) claims, demands or actions against Customer by any person.

All risk of loss or damage to Products will pass to Customer upon shipment.

Neither party will be liable for failure to fulfill its obligations when due to causes beyond its reasonable control.

Any failure or delay by either party in exercising any right or remedy will not constitute a waiver.

THIS AGREEMENT WILL BE GOVERNED BY THE LOCAL LAWS OF THE STATE OF GEORGIA.

This Agreement constitutes the entire agreement between the parties with respect to the Products provided hereunder and supersedes all prior proposals and agreements, both written and oral, and all other written and oral communications between the parties. The terms and conditions of this Agreement will supersede all other terms and conditions submitted by Customer, including any preprinted terms on any Customer purchase orders.

Kannar may assign this Agreement or the right to receive payments, without Customer’s consent. Any such assignment, however, will not change the obligations of Kannar to Customer. Customer will not assign or transfer its rights or obligations under this Agreement without prior written consent of Kannar. Any assignment or transfer prohibited by this provision will be void.

The terms and conditions of this Agreement may be modified only by a writing signed by Kannar’s President.

Each paragraph and provision of this Agreement is severable, and if one or more paragraphs or provisions are declared invalid, the remaining provisions of this Agreement will remain in full force and effect.